Sports / Mobile
These legal terms govern your access to piontoto and apply where local law in Indonesia permits. Before you open an account or use any service on this site, read the scope, your rights and the contact paths set out below.
Our legal terms exist to set clear expectations between piontoto and you — the person using this site. Availability of the service depends on your location and on local law; where access is not permitted under Indonesian law or your regional regulation, these terms do not override that restriction. They do not create rights that local law does not already grant. When you connect your account to a local payment method — such as DANA or ShopeePay — each transaction is recorded in your account wallet history. Those records fall under this policy: we hold them, you can review them, and neither party can alter a confirmed transaction log after it posts. If you see a discrepancy between what your DANA balance shows and what appears in your piontoto wallet, the resolution path runs through our support channel, not through the payment provider alone. These terms are updated periodically. The version shown on this page is the one currently in effect. Continued use of the site after a posted update means you accept the revised terms. If any clause conflicts with a mandatory provision of Indonesian consumer law, the mandatory provision applies.
DANA transaction records are stored in your account wallet log and covered by this policy.
ShopeePay deposits and withdrawals appear in your wallet history and are subject to these terms.
All account actions — login events, balance changes, support tickets — are retained under this policy.
Not every part of your experience sits squarely within these terms. The table below separates what we govern directly from what sits outside our policy boundary — so you know exactly where to look if something needs resolving.
Login, password changes, session management and account suspension decisions are all within the scope of this policy. If access is restricted, the reason will be shown in your account or communicated via support.
Deposits and withdrawals made through DANA or ShopeePay are covered by this policy once they are confirmed on the piontoto side. Pre-confirmation delays on the payment provider's network fall under that provider's own terms.
Game content, odds data and promotional text published on piontoto is within our scope. We are responsible for accuracy of what we publish; we do not govern the underlying game mathematics owned by studios such as Pragmatic Play or Microgaming.
Links to external sites, payment provider portals and studio lobbies outside piontoto are outside our policy scope. Those services run under their own terms, and we make no representation about them.
This policy gives you concrete, actionable paths — not just reading material. You can review your full wallet history, including every DANA and ShopeePay transaction, by opening the Transaction History tab inside your account after login. If a personal detail on your account is incorrect — name spelling, linked phone number or registered email — you can submit a correction request through the support channel, and we will process it against the identification document you provided at registration. If you want to know what data we hold on your account specifically, you can raise a data inquiry via the support form; we respond to those within the timeframe shown in your ticket confirmation. Where Indonesian law grants you a right to withdraw consent for non-essential data use, that request can be raised through the same support path. These are live rights attached to your account, not theoretical ones. Check your account dashboard after login to see the current state of any open request.
Open Transaction History in your account to see every DANA and ShopeePay entry, with timestamps and status labels.
Submit a correction through support with your identification document. We update the record once verification is complete.
Use the support form to ask what data we hold. Response time is shown in your ticket confirmation after submission.
Where Indonesian law gives you this right, submit the request via support. The current status of any active request appears in your account dashboard.
Policy questions have a separate priority queue from general game help. Use the paths below so your inquiry reaches the right team without delay.
Open the chat widget on any page and select 'Account & Legal' from the topic menu. This routes your message to the policy team rather than general support.
Submit a written inquiry through the support form at piontoto. For data or account-rights requests, attach your account email and a brief description of the issue.
The Help Centre inside your account lists current policy documents, ticket status and the escalation path for unresolved queries. Access it after login under Account Settings.
Account security and data handling sit at the centre of this policy. Here is how each area is managed and how you can act on it.
Account data — including wallet records tied to DANA or ShopeePay — is retained for the period required by applicable law. After that period, records are removed or anonymised. The retention schedule is available on request through support.
We use session cookies to keep you logged in and preference cookies to remember your last lobby position. You can review and manage cookie settings in your browser at any time; disabling session cookies will require you to log in on each visit.
Login events are logged with timestamp and device type. If you see a session you do not recognise in your account history, report it immediately through the Live Chat policy queue so we can review and act on it.
To update consent preferences, request data deletion or correct a retained record, use the support form. Include your registered email and a clear description of the change. We confirm receipt by ticket and update your account dashboard once the action is complete.
These are the questions we see most often about how this policy works, what rights you hold and how to act on them.
Access to piontoto and the applicability of these terms depends on local law and the eligible regions defined at the time of your visit. Where local law in Indonesia permits access, these terms apply in full. Where it does not, availability is restricted regardless of these terms.
Yes. Open Transaction History after login to view a full log of every deposit and withdrawal, including those made through DANA and ShopeePay. Each entry shows the amount, status, timestamp and payment method used.
Submit a correction request through the support form or Live Chat, selecting the Account & Legal topic. Attach the identification document you used at registration. We process corrections once verification is complete and confirm the update via your support ticket.
We hold the registration details you provided, login event logs, wallet transaction records and support ticket history. To receive a summary of the specific data held on your account, raise a data inquiry through the support form with your registered email address.
Retention periods follow the applicable legal requirements for the relevant record type. After the required period, data is removed or anonymised. You can request the applicable schedule for your account type through the support channel.
When terms are updated, the revised version is posted on this page with the effective date. Continuing to use the site after an update constitutes acceptance of the revised terms. If you disagree with a change, stop using the service and contact support to close your account.